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Frequently Asked Questions
Why Choose Tough Guard Floors?
At Tough Guard Floors, we are dedicated to delivering exceptional concrete solutions that surpass our clients' expectations. Our goal is to establish the standard for precision, reliability, and innovation in concrete construction and coating services. We prioritize punctuality and integrity, aiming to cultivate enduring client relationships built on trust and satisfaction.
What is epoxy floors durability?
With a tensile strength of 4500-5000 PSI and heat resistance of up to 300 degrees, our floors are highly resistant to damage. They are ideal for supporting heavy objects and enduring hot tire marks. Moreover, they boast UV stability, making them resilient against sun exposure without fading. Scratch and scuff resistant, our floors are designed to withstand the constant movement of objects, ensuring long-lasting performance and impeccable installation.
How long is the warranty
and what does it cover?
The specifics of our warranty will be outlined in the contracts upon signing and may vary from customer to customer. It primarily covers wear and tear on the floor itself, such as cracks, holes, and general wear. Please note that we do not provide cleaning services, and any stains will be the responsibility of the customer. However, we offer comprehensive guidance for excellent stain care and removal.
What if I'm not able to get everything out
of the area I want
Tough Guard Floors installed?
Encountering challenges in relocating items from the area? Reach out to us, and we will provide quotes to assist with moving and storing your items, ensuring a seamless floor installation experience. We will then return the items to their original space.
I have permanent items in my garage, will dust be an issue?
Notify us about the items that are staying, and we will accommodate them during the installation process. We utilize dustless equipment to minimize dust. However, failure to disclose this information before the consultation will necessitate revisiting the terms to plan accordingly. Please ensure the removal of all items that need to remain clean and dust-free.
What if I can't make the final payment at the completion of the job?
In the event that the final payment is not received upon completion, a late fee of $100 per day will be added until the payment is settled.